Getting Started
This guide explains the basic initial setup flow to review after your merchant environment is provisioned, and the main paths to start transactions in the DEXTRE Merchant App.
Prerequisites
- You can log in to the DEXTRE Merchant App.
- You can access your trial merchant environment.
Basic Initial Setup Flow
Proceed with the initial setup in the following order.
- Maker Organization Setup
- Brand Setup
- Product Setup
- Catalog Setup
- Buyer (Customer) Setup
- Start Transactions
Login Procedure
- Access DEXTRE Merchant App
- Enter your email address and password
- Click the Login button
Maker Organization Setup
The Maker organization is usually set up when your merchant environment is provisioned. Before you start operations, review the registered information and update any settings to match your company's operations.
Maker Basic Settings
In Maker Basic Settings, review the general information for the Maker organization, the languages and currencies to use, trade terms, and master data.
In particular, check the rounding mode for tax calculation before you start operations, because it is defined in the tax master.
- Maker General Settings - Configure the Maker's basic information and the email address that receives notifications from DEXTRE.
- Maker Office Settings - Configure the Maker's office information.
- Core Preferences - Configure the languages, currencies, trade terms, and related core settings.
- Create a Company Address - Create as many company addresses as needed. These are mainly used when outputting document PDFs.
- Create a Tax Master - Create the tax masters used for transactions.
- Create a Bank Account - Create the bank accounts used for transactions.
Member Management
Add the members who will collaborate in the Maker organization.
The Role and Permissions feature lets you restrict the access scope and allowed actions for each member.
- Invite a Member - Invite members who will collaborate in the Maker organization.
- Create Role and Permissions - Create Role and Permissions settings that restrict the access scope and allowed actions for members.
- Grant Roles to Members - Grant created roles to members.
- Configure Default Access Control for Members - Configure whether access to each type of data is restricted before invited members are granted roles.
Brand Setup
One brand is usually created when your merchant environment is provisioned. Review the brand's basic settings and the information used as the brand profile.
If you operate multiple brands, create additional brands.
- Create a Brand - Create a new brand. The basic plan allows up to two brands.
- Configure the Net Price Rounding Mode - Configure how fractions are rounded when transaction term rates, such as wholesale rates or discount rates, are applied to wholesale prices.
- Configure Brand-Specific Notification Email Addresses - Configure the email addresses that receive DEXTRE notifications for each brand.
- Configure Document Numbering Rules - Configure numbering rules for transaction documents. If no rules are configured, DEXTRE's standard numbering rules apply.
- Configure Order Management Settings - Configure detailed settings related to order management.
Product Setup
Before registering products, prepare the master data used to enter SKU and product information.
Preparation
Required
The minimum required master data is created when your merchant environment is provisioned. Create additional master data as needed.
- Create a SKU Property - Create properties used for product SKUs.
- Create a SKU Template - Create templates used for product SKUs.
Optional
Create additional master data to match your operations.
- Create a Product Option - Create options that buyers can select when ordering, separately from SKU attributes.
- Create a Product Category - Create categories for grouping products.
- Create a Description Attribute - Create description attributes used in export features.
- Create Product Custom Attributes - Create custom product data fields that are not included in DEXTRE's standard fields.
Create Products
You can create products individually on the screen or import them in bulk using an Excel file.
- Create a Product - Create products individually.
- Bulk Import Products (1 Row per Product | Create Only | Excel) - Register products by bulk importing an Excel file. Enter product data using one row per product.
- Bulk Import Products Version 2 (Create/Update | Excel) - Register products by bulk importing an Excel file. Enter product data using one row per SKU.
Catalog Setup
A catalog is the customer-facing unit that serves as the starting point for orders. Once you create a catalog and link products to it, you are ready to make it available to customers.
- Create a Catalog - Create a catalog to list products.
- Edit Products Included in a Catalog - Add products to be listed in the catalog.
- Change the Catalog Publication Status - Configure the catalog publication status as needed.
Buyer (Customer) Setup
How you set up buyers (customers) depends on your operations.
As representative examples, this guide links to manuals for registering existing customers in DEXTRE and sending trade invitations.
- Bulk Import Offline Buyers (Excel) - Register existing customer data in DEXTRE.
- Bulk Invite Buyers from Offline Buyers - Send trade invitations based on existing customer data. This prepares existing customers to place orders online.
If you need to share an order link with customers in China, see Share the Dedicated Order Link with China Buyers.
Start Transactions
After the initial setup, prepare order acceptance, delivery and billing, and export documents based on how you will start operations.
Receive Orders
Share Ordering Information with Existing Customers
There are several ways to share ordering information with existing customers.
For existing customers to order in the DEXTRE Buyer App, their invitation or offer must already be accepted.
- Share the login URL for the DEXTRE Buyer App (https://buyer.dextre.app/).
- Create a Customer Order Link - Create a dedicated order link for existing customers.
- Create an Email Campaign - Send bulk email from DEXTRE to each buyer.
Share Order Links with New Customers
To receive orders from new customers, create an Instant Order Link or Dynamic Brand Link and receive orders through the link.
- Create an Instant Order Link - Create a link that can be associated with only one catalog.
- Create a Dynamic Brand Link - Create a link that can be associated with multiple catalogs.
Share the Dedicated Order Link with China Buyers
For customers in China, use a dedicated online order link designed with access from mainland China in mind.
Receive Orders Outside DEXTRE
You can register orders received by email, fax, chat tools, or other channels in DEXTRE from the merchant side.
You can also use these methods when migrating existing order data.
- Create an Excel Order Sheet (Excel) - Ask buyers to enter order quantities in an Excel file that includes images.
- Place a Proxy Order - Place an order on behalf of a buyer. Use this method to create orders individually from the screen.
- Bulk Import Orders (Excel) - Create orders by bulk importing an Excel file. You can create multiple orders at once.
Delivery and Billing
In general, you create delivery notes from order data, but you can also create delivery notes without source order data.
Invoices are created from order data or delivery note data, but you can also create invoices without source data.
- Create a Delivery Note - Create a delivery note. After it is created, you can download it as a PDF.
- Create an Invoice - Create an invoice. After it is created, you can download it as a PDF.
Export
To create export documents, you need to create the source delivery note first.
- Create Export Documents (Packing List / Commercial Invoice) - Create export documents. After they are created, you can download two PDF files: the packing list and the commercial invoice.
Other Settings and Subscription Information
Login Information Settings
You can change your email address, password, name, and other account information.
Paid Plan Subscription
When your trial ends, switch to a paid plan if you want to continue using the service.
Add-on Subscriptions
You can expand the features of the DEXTRE Merchant App by subscribing to add-ons.
- Increase or Decrease Member Seat Add-on - Change the number of available member seats. The basic plan allows you to add up to 15 members.
- Subscribe to the Merchant API Add-on - Enable use of the Merchant API. This is required when using API integrations.