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Set Product SKU as Not Eligible for Backorder

Overview​

Using the product creation and editing functions, you can specify a product SKU as not eligible for backorder.
The specification for not being eligible for backorder can be set for each SKU.

Purpose​

The primary purpose of the Not eligible for backorder setting is to prevent incorrect orders by differentiating between a SKU that can be accepted for backorder when out of stock and a SKU that should be excluded from ordering on a per-SKU basis.
In addition, by clearly defining the handling of each SKU, operations can be standardized, and variations in judgment by the person in charge can be reduced.

Feature Description​

What is Backorder?​

"Backorder" refers to a system where out-of-stock products remain available for order, and once an order is placed, the product is shipped as soon as inventory arrives.
In catalogs where backorder is enabled, buyers can freely enter quantities and place orders even if the inventory is 0.

What is Not Eligible for Backorder?​

SKUs set as not eligible for backorder will become unavailable for ordering once inventory reaches 0, even in catalogs where backorder is enabled.
For example, on the Add to Cart screen, users cannot enter a quantity for that SKU.

Unit of Specification​

The not eligible for backorder status can be specified for each SKU rather than per product.

Instructions​

This section explains how to specify an SKU as not eligible for backorder using the Product Editing feature.

You can also specify SKUs as not eligible for backorder during Product Creation in the same manner.

Navigate to the Product Editing Screen​

  1. Click on the Products menu.
  2. Click the Edit button for the target product.
    You will transition to the "Product Editing" page.

Specify Not Eligible for Backorder for Each SKU​

  1. Display the SKU Settings section of the input fields.
  2. Check the SKU No. in the list to identify the SKU you wish to make ineligible.
  3. Check the box for Not eligible for backorder for the identified SKU.

Update and Reflect Changes​

After confirming the input details, click the Update button.
The specified SKU will now be handled as not eligible for backorder.

Important Notes​

Effective Across All Catalogs​

The designation of not eligible for backorder is effective regardless of the catalog.
Currently, it is not possible to make an SKU not eligible for backorder only for a specific catalog.