Skip to main content

Make an Order Confirmation Editable

Overview​

This feature allows you to revert the Order Confirmation to an editable state for an order where the Order Confirmation has already been confirmed.

Purpose​

By reverting a confirmed Order Confirmation to an editable state, you can re-edit order details that require modification after confirmation through a controlled procedure.
Managing whether to handle exceptions while maintaining the confirmed state via operation availability on the screen and settings leads to ensuring compliance and control.

Secondarily, since the conditions for whether confirmed order data can be edited become clear, it also leads to reducing mistakes and preventing erroneous operations.

Feature Description​

Target Orders​

Orders with the Order Status of OC confirmed (confirmed state) are eligible.

Status transition by executing the operation​

When you execute the Make The Order Confirmation Editable operation, the Order Status transitions to the created state.

  • The status notation after transition is OC Created (created state).

Email notification to buyer​

You can send an email notification to the buyer at the same time as the operation to Make The Order Confirmation Editable.

Conditions where operation is not possible​

In the following cases, the Make The Order Confirmation Editable button is not displayed, and the operation cannot be executed.

  • A Delivery Invoice related to the order has been created
  • Backlog SKUs is in a created state
  • In "Order Management Feature Settings", the feature to Make The Order Confirmation Editable is disabled

Instructions​

Move to order detail page​

  1. Click Order Management in the Transactions menu.
  2. Search
    You can search for orders by filtering from each item.
  3. Click the Detail button of the target order.
    Transitions to the order detail page.

Make The Order Confirmation Editable​

  1. Click the Make The Order Confirmation Editable button.
    The modal to Make The Order Confirmation Editable appears.

  2. Turn notification-sending on or off
    Specify "Enable" or "Disable" with the toggle button.

    • Enable: Sends a notification email from DEXTRE to the buyer. You can enter the email body at the same time.
    • Disable: No notification email will be sent to the buyer.

  3. Click the Update button.
    If the process is successful, the Order Status transitions to "OC created" and becomes editable.

Important Notes​

Operation is not possible for orders with created delivery invoices​

To maintain data integrity, you cannot revert the Order Confirmation to an editable state for orders where a Delivery Invoice has already been created.

If you want to revert to an editable state, you need to delete the related Delivery Invoice.

Operation is not possible for orders with created Backlog SKUs​

If Backlog SKUs is in a created state, the Make The Order Confirmation Editable button is not displayed.

If you want to revert to an editable state, you need to revert the created Backlog SKUs.

Operation is not possible if the feature is disabled in Order Management Feature Settings​

In "Order Management Feature Settings", if "Setting to Revert Confirmed Order Confirmations for Editing" is set to disabled, the Make The Order Confirmation Editable button is not displayed.

If the feature is disabled, it means that strict operational rules prohibiting re-editing after confirmation are applied.
If you want to perform the operation, please check the operational rules of the Brand environment and change the settings if necessary.