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Delete a Consignment Sales Order (Partner Inventory)

Overview​

Explains the operation for deleting an order in the Consignment Sales Report (Partner Inventory).

Purpose​

If there is an error in the content of a Consignment Sales Report order, deleting the order prevents the accumulation of incorrect data and maintains consistency in inventory management.

Feature Description​

Target orders and conditions for deletion​

The orders covered by this feature are orders from catalogs related to the Consignment Sales Report (Partner Inventory).

The conditions for deletion are as follows:

  • No Delivery Note has been created for the target order.
  • No Invoice has been created for the target order.

In addition, the order can be deleted regardless of its order status.

Behavior of order deletion​

When an order is deleted, the following actions occur:

  • The order data is deleted from both the Merchant App and the Buyer App.
  • The inventory of the related products automatically returns to the Partner Inventory of the ordering Buyer.

Constraints in Consignment Sales Reports​

For Consignment Sales Report orders, cancellation functions such as Reject Order or Return order to cart do not exist; only physical data deletion can be performed.

Instructions​

Moving to the order detail screen​

  1. Click the Transactions menu > Order Management.

  2. You can narrow down orders by entering conditions in each Search field.

    Example: Select items related to consignment sales in Catalog or Included Tags, then click the Search button.

  3. Click the Details button of the order you wish to delete.
    You will be redirected to the "Order Detail" page.

Deleting a consignment sale order​

  1. Click Delete Order.
    The "Delete the order" modal will be displayed.

  2. Confirm that the order is the correct one for deletion and click the Delete button.

    If the process succeeds, the order is deleted.

Important Notes​

Orders cannot be deleted if Delivery Notes or Invoices exist​

If a Delivery Note or Invoice associated with the order has already been created, the order cannot be deleted.

If order deletion becomes necessary, delete the associated Delivery Note and Invoice first, then delete the order.

Order deletion cannot be undone​

The deletion of an order cannot be undone.

Please perform the operation only after confirming there are no mistakes in the target for deletion.

Automatic rollback of inventory data​

When an order is deleted, the inventory of the applicable product automatically returns to the ordering Buyer's Partner Inventory.

It is necessary for the relevant parties to understand in advance that the inventory quantity will fluctuate.

Troubleshooting​

I want to correct the order content rather than delete the order​

Currently, if there is an error in the content of a Consignment Sales Report, there is no way to perform corrections or changes other than deleting the order and starting over.