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Configure the Order Payment Confirmation Timing (Stripe Integration)

Overview​

This feature allows you to set the Credit Card Payment Capture Timing for each Brand in the Stripe Credit Card Payment integration.

Purpose​

By unifying the capture timing at the Brand level, you can ensure control.

If you set it to "Capture payment when order confirmation document is confirmed" or "Capture payment manually", the user can manage the timing of the payment capture.

Feature Description​

Prerequisites​

Setting the Credit Card Payment Capture Timing for an order assumes that the Stripe Credit Card Payment Add-on is being used.

Setting Unit and Target​

The capture timing is configured at the Brand level.

The setting is applied to the "Order" as a whole.

Credit Card Payment Capture Timing Options​

The following 3 types are supported:

  • Capture payment at order creation: Payment is captured at the same time the order is created.

  • Capture payment when order confirmation document is confirmed: Payment is captured when the Order Confirmation is confirmed.

  • Capture payment manually: The user captures the payment manually.

    However, if the payment is still uncaptured when the Order Confirmation is confirmed, it will be forcibly captured.

Notification of Payment Authorization Due (Authorization expires at)​

When "Capture payment when order confirmation document is confirmed" or "Capture payment manually" is set, the Authorization expires at will be notified in the Order list within Order Management and via email.

Notifications are sent up to 3 times: 72 hours, 48 hours, and 24 hours before the expiration.

Out of Scope Features​

Online Payment Links for Billing Invoices are out of scope. Only "Orders" are targeted.

Instructions​

Start operations from any Brand page.

Navigating to the Credit Card Payment Capture Timing Setting Screen​

  1. Click the Settings menu.
  2. Click Order Management Feature Settings within Transaction Features.
    You will transition to the "Order Management Feature Settings" page.

How to Fill Out the Form​

  1. Set the Credit Card Payment Capture Timing.

    Select one of the following settings from the radio buttons:

    • Capture payment at order creation: Captures payment at the same time the order is created.
    • Capture payment when order confirmation document is confirmed: Captures payment at the timing the Order Confirmation is confirmed.
    • Capture payment manually: Captures payment manually. Payment will be forcibly captured if it is "Uncaptured" when the Order Confirmation is confirmed.

Updating Settings​

After confirming the contents, click Update.
The Credit Card Payment Capture Timing settings will be updated.

Important Notes​

Note on Authorization Expiration​

When using "Capture payment when order confirmation document is confirmed" or "Capture payment manually", pay attention to the authorization expiration date.

If the authorization has expired, the following actions are required to use Credit Card Payment:

  • Ask the buyer to re-order using Credit Card Payment.
  • Create a Billing Invoice and have them pay via the Online Payment Link for the Billing Invoice.

Notes on Changing Settings​

Please avoid changing the setting to "Capture payment at order creation" while uncaptured orders exist.

Even with the "Capture payment at order creation" setting, although it is possible to forcibly capture payment at the timing of confirming the "Order Confirmation", unexpected problems may occur.